Terms & Policies
England, Wales, Scotland 18-21 business days via Yodel.
United States of America 30 business days via USPS
Northern Ireland and Channel Islands 30 business days via Royal Mail
France 14-21 business days via E-Packet
Monaco 14-21 business days via E-Packet
Spain and Gibraltar 21 business days via E-Packet
Italy 30 business days via E-Packet
Poland 30 business days via E-Packet
Belgium 30 business days via E-Packet
Mexico 30 business days via E-Packet
Qatar 30 business days via E-Packet
United Arab Emirates 30 business days via E-Packet
China 30 business days via E-Packet
Canada 30 business days via E-Packet
Singapore 14-21 business days via E-Packet
South Africa 30 business days via E-Packet
New Zealand 14-21 days via E-Packet
Norway 14-21 days via E-Packet
Argentina 14-21 days via E-Packet
Portugal 30 business days via E-Packet
Hungary 14-21 business days via E-Packet
Latvia 14-21 business days via E-Packet
Turkey 30 business days via E-Packet
Finland 30 business days via E-Packet
If you, the customer decides to customise your delivery date, location or chose to leave your parcel in a 'safe place' you will take full responsibility for your parcel to be delivered. ProKitsUK will not be liable for any missing parcels if any delivery schedule is changed by you, the customer.
Terms of service
7 Day cancellation policy.
All orders are processed immediately after order and we will send you an order confirmation. It’s worth noting that these emails or text messages often get filtered to spam inboxes. After this we will wait 7 days before printing any shirts and shipping them. This allows time for customers to make changes to there orders, cancellations to there orders and protects both ourselves and customers against credit and debit card fraud. Please note any cancellation not a result of fraud will incur a 10% admin charge to cover credit and debit card charges and admin.
•• IMPORTANT INFORMATION REGARDING PRINTING ( FLOCKING )
Any product ordered with any printing must not be machine washed. Printed items are hand wash only. Any damage to shirts as a result of not following this instruction will be the responsibility of the person washing a printed shirt incorrectly.
We do not charge for printing ( flocking )
Availability of products
In the event we are unable to supply the goods requested we will do our best to find you a suitable alternative that you are happy with, however we will not be bound to offer alternatives of a greater value to the original item, and you may be required to pay a difference.
If you do not wish for an alternative product we will cancel your order, however please be aware that funds may take a few days to reach your account.
In the event of a shortfall of stock received from suppliers for pre-order items, we will fulfil orders in chronological order and will contact any customers who have missed out to discuss alternatives.
Pre-Order dates are provisional and although the majority of stock is received on time, these are often beyond our control and we cannot be held responsible for any costs incurred for your time, or services you’ve paid for, if there are delays or non supply of product.
Personalised items refer to any product which is customised - either with your personal name or of any player, past of present. It also includes any customisation such as initials or squad numbers.
We regret that once an order containing personalised items have been ordered, processed and shipped, it cannot be changed or cancelled.
All personalised items cannot be returned unless deemed to have a genuine fault of manufacturer. This does not include minor loose threads or defects to free items such as socks, arm patches and name and/or number lettering.
We reserve the right to utilise our knowledge and expertise and positioning of the personalisation on the product. Examples shown on the website are for illustrative purposes only and may vary depending on the specific item.
Please ensure that all personalised products are washed inside-out to ensure they remain of high quality. We do not accept any responsibility for failure to do this.
This website and its contents are provided without any representations or warranties of any kind, either express or implied. We disclaim all representations and warranties, including by way of example but not limitation, as to fitness for a particular purpose, to the fullest extent permitted by applicable laws.
All stock shown on this website is either a genuine authentic item, a defected factory seconds item or in the case of retro shirts, sometimes remakes or second hand resale retro shirts. In addition, we do not represent or warrant that the information and/or facilities accessible via this website are accurate, complete or current, or that this website will be free of defects, including, but not limited to, viruses or other harmful elements.